1. Introduction
At SharadhaAI ("we," "our," or "us"), accessible from index.html and related web surfaces, protecting your privacy and personal data is a top priority. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you browse our website, inquire about our programs, or enroll in our cohort courses and masterclasses.
2. Information We Collect
We may collect personal information in several ways when you interact with our platform:
- Contact Information: Name, email address, phone number, and WhatsApp contact details provided during inquiry or course registration.
- Course Enrollment Details: Cohort batch selections, educational background, professional role, and learning preferences.
- Technical & Usage Data: IP address, browser type, device identifiers, referring URLs, and website navigation patterns via analytical tags.
- Communication Data: Inquiries, feedback, and support interactions sent via WhatsApp or email.
3. How We Use Your Information
We utilize your personal information strictly for the following purposes:
- To process course enrollments, issue cohort schedules, and deliver live session access links.
- To communicate program updates, office hour schedules, and course resources via WhatsApp and email.
- To provide technical and administrative support for live masterclasses.
- To improve our curriculum, website experience, and educational offerings based on aggregate learner feedback.
- To comply with applicable legal and financial compliance requirements.
4. Data Sharing & Third-Party Services
We do not sell, rent, or trade your personal data to third parties for marketing purposes. We may share necessary data with trusted service providers who assist us in operating our platform:
- Communication Platforms: WhatsApp Business API and email gateways for delivery of course updates.
- Payment Processors: Secure third-party payment gateways for transaction processing (we do not store raw credit card details).
- Legal Authorities: If required to do so by applicable law, court order, or governmental regulation.
5. Data Security
We implement industry-standard administrative, technical, and physical security measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.
6. Your Data Protection Rights
Depending on your jurisdiction, you possess the following rights regarding your personal information:
- The right to access and request a copy of the personal data we hold about you.
- The right to request correction of inaccurate or incomplete information.
- The right to request erasure of your personal data ("Right to be Forgotten").
- The right to opt-out of promotional communications at any time.
7. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to our team via WhatsApp Support or contact admissions.